FIKA FUN

Privacy Policy - Cooky Match

Fika Fun Studio

Effective Date: December 19, 2025

URL: https://fika.my/privacy/cooky-match

Introduction

This Privacy Policy describes how Fika Fun Studio ("we," "our," or "us") collects, uses, and protects information when you use our mobile game Cooky Match (the "App").

Cooky Match is a memory matching game suitable for all ages. We are committed to protecting your privacy and the privacy of children who use our App.

Information We Collect

Device and Usage Information

We automatically collect certain information when you use the App:

  • Device type: Model, manufacturer - Purpose: App optimization
  • Operating system: iOS/Android version - Purpose: Compatibility
  • App version: Installed version - Purpose: Bug fixes
  • Game progress: Levels completed, scores - Purpose: Save your progress
  • Usage analytics: Features used, session duration - Purpose: Improve gameplay
  • Crash reports: Error logs - Purpose: Fix bugs

Purchase Information

If you make in-app purchases, we collect:

  • Transaction ID
  • Product purchased
  • Purchase date
  • Subscription status (active/expired)

Note: We do NOT collect or store payment details (credit card numbers, billing addresses). All payments are processed securely by Apple App Store or Google Play Store.

Information We Do NOT Collect

Cooky Match is designed to be privacy-friendly. We do NOT collect:

  • Names or email addresses (no account required)
  • Location data
  • Contacts or address book
  • Photos or camera access
  • Microphone or voice data
  • Advertising identifiers for personalized ads
  • Any personal information from children

How We Use Information

We use collected information solely to:

  1. Provide the App - Save your game progress and preferences
  2. Improve the App - Analyze usage patterns to make the game better
  3. Fix bugs - Identify and resolve technical issues
  4. Process purchases - Verify subscription status for premium features

We do NOT:

  • Sell your information to third parties
  • Use your information for targeted advertising
  • Share your information for marketing purposes

Third-Party Services

We use the following third-party services:

Firebase Analytics (Google)

  • Purpose: Anonymous usage analytics and crash reporting
  • Data collected: Device info, app usage, crash logs
  • Privacy Policy: Firebase Privacy

RevenueCat

  • Purpose: In-app purchase and subscription management
  • Data collected: Transaction data, subscription status
  • Privacy Policy: RevenueCat Privacy

Apple App Store / Google Play Store

  • Purpose: App distribution and payment processing
  • Data collected: As per their respective privacy policies
  • Privacy Policies: Apple | Google

Data Storage and Security

  • Game progress is stored locally on your device
  • Analytics data is processed by Firebase (Google Cloud)
  • Purchase data is processed by RevenueCat
  • We implement industry-standard security measures
  • Data is encrypted in transit using HTTPS/TLS

Data Retention

  • Local game data: Until you delete the App
  • Analytics data: Up to 14 months
  • Purchase records: Duration of subscription + legal requirements

Children's Privacy (COPPA Compliance)

Cooky Match is designed for users of all ages, including children under 13. We take children's privacy seriously:

  • No personal information collected: We do not collect names, emails, or any personally identifiable information from any users, including children.
  • No behavioral advertising: We do not show personalized ads or track children for advertising purposes.
  • No social features: The App has no chat, messaging, or social sharing that could expose children to risks.
  • Parental controls: In-app purchases require device-level authentication (Face ID, Touch ID, or password).

For Parents: If you have questions about our children's privacy practices or believe we have inadvertently collected personal information from your child, please contact us at hola@fika.my.

Your Rights

You have the right to:

Access and Delete Your Data

  • Local data: Delete the App to remove all local game data
  • Analytics data: Contact us to request deletion
  • Purchase data: Contact us or manage through App Store/Play Store

Opt-Out of Analytics

You can limit analytics collection through your device settings:

  • iOS: Settings > Privacy > Analytics & Improvements
  • Android: Settings > Google > Ads > Opt out of Ads Personalization

Contact Us

For any privacy-related requests, email us at hola@fika.my.

International Users

The App is operated by Fika Fun Studio from Malaysia. If you use the App from outside Malaysia, your information may be transferred to and processed in countries where our service providers operate (including the United States for Firebase/Google services).

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will:

  • Update the "Effective Date" at the top
  • Notify users through an App update or in-app notice (for material changes)

We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Fika Fun Studio

Email: hola@fika.my

Website: https://fika.my

App Privacy Policy: https://fika.my/privacy/cooky-match

Summary

  • Do you collect personal information? No
  • Do you require an account? No
  • Do you show personalized ads? No
  • Is the App safe for children? Yes (all ages)
  • Do you sell data? No
  • Can I delete my data? Yes (uninstall App or contact us)

Last Updated: December 19, 2025

App: Cooky Match (my.fika.cookymemory)

Developer: Fika Fun Studio